| Package | Affected versions | Patched versions |
|---|---|---|
| otrs | ≥ 6.0.0, ≤ 6.0.34≥ 7.0.0, < 7.0.47≥ 8.0.0, < 8.0.37 | 7.0.478.0.37 |
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
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