SolarWinds Web Help Desk Hardcoded Credential Vulnerability

CRITICAL 9.1EXPLOITED (CISA KEV)CVE-2024-28987 · Published 21/08/2024 · updated 17/06/2026

SolarWinds Web Help Desk Hardcoded Credential Vulnerability. Actively exploited: CISA added this vulnerability to its Known Exploited Vulnerabilities catalog on 15/10/2024. Patch affected systems as an emergency.

Package	Affected versions	Patched versions
web help desk solarwinds	`= 12.8.3< 12.8.3`	`12.8.3`

Description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

References

support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2 · Release Notes
solarwinds.com/trust-center/security-advisories/cve-2024-28987 · Vendor Advisory
theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd · Press/Media Coverage
cisa.gov/known-exploited-vulnerabilities-catalog · US Government Resource
CISA KEV · CVE-2024-28987

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