| Package | Affected versions | Patched versions |
|---|---|---|
| otrs | ≥ 2023.0.0, < 2026.4.1≥ 7.0.0, ≤ 8.0.37≤ 6.0.32 | 2026.4.1 |
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
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