| Package | Affected versions | Patched versions |
|---|---|---|
| otrs | ≥ 7.0.30, < 7.0.33≥ 8.0.0, < 8.0.21< 7.0.28 | 7.0.338.0.217.0.28 |
| otrs itsm | ≥ 8.0.0, < 8.0.28< 7.0.19 | 8.0.287.0.19 |
| otrs storm | < 8.0.12 | 8.0.12 |
Specially crafted string in OTRS system configuration can allow the execution of any system command.
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