| Package | Affected versions | Patched versions |
|---|---|---|
| otrs | = 0.5= 1.0= 1.0.0= 1.0.1= 1.0.2= 1.1= 1.1.0= 1.1.1= 1.1.2= 1.1.3= 1.1.4= 1.2.0= 1.2.1= 1.2.2= 1.2.3= 1.2.4= 1.3.0= 1.3.1= 1.3.2= 1.3.3= 2.0.0= 2.0.1= 2.0.2= 2.0.3= 2.0.4= 2.0.5= 2.1.0= 2.1.1= 2.1.2= 2.1.3= 2.1.4= 2.1.5= 2.1.6= 2.1.7= 2.1.8= 2.1.9= 2.2.0= 2.2.1= 2.2.2= 2.2.3≤ 2.2.4 |
The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
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