| Package | Affected versions | Patched versions |
|---|---|---|
| otrs | = 2.3.1= 2.3.2= 2.3.3= 2.3.4= 2.3.5= 2.4.1= 2.4.2= 2.4.3= 2.4.4= 2.4.5= 2.4.6= 2.4.7 |
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
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