| Package | Affected versions | Patched versions |
|---|---|---|
| open ticket request system | ≥ 4.0.0, < 4.0.33≥ 5.0.0, < 5.0.31 | 4.0.335.0.31 |
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
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