| Package | Affected versions | Patched versions |
|---|---|---|
| otrs | ≥ 7.0.0, < 7.0.49≥ 8.0.0, < 2024.1.1 | 7.0.492024.1.1 |
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
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