| Package | Affected versions | Patched versions |
|---|---|---|
| otrs | ≥ 3.0.0, < 3.0.21≥ 3.1.0, < 3.1.17≥ 3.2.0, < 3.2.8 | 3.0.213.1.173.2.8 |
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
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