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SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

SysAid - CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

In SysAid On-Premise before 23.3.34, there is an edge case in which an end user is able to delete a Knowledge Base article, aka bug 15102.

SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.

In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.

Sysaid – Sysaid Local File Inclusion (LFI) – An unauthenticated attacker can access to the system by accessing to "/lib/tinymce/examples/index.html" path. in the "Insert/Edit Embedded Media" window Choose Type : iFrame and File/URL : [here is the LFI] Solution: Update to 22.2.20 cloud version, or to 22.1.64 on premise

Sysaid – Sysaid 14.2.0 Reflected Cross-Site Scripting (XSS) - The parameter "helpPageName" used by the page "/help/treecontent.jsp" suffers from a Reflected Cross-Site Scripting vulnerability. For an attacker to exploit this Cross-Site Scripting vulnerability, it's necessary for the affected product to expose the Offli

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will rec

Sysaid – sysaid Open Redirect - An Attacker can change the redirect link at the parameter "redirectURL" from"GET" request from the url location: /CommunitySSORedirect.jsp?redirectURL=https://google.com. Unvalidated redirects and forwards are possible when a web application accepts untrusted input that could cause the w

Sysaid – Sysaid System Takeover - An attacker can bypass the authentication process by accessing to: /wmiwizard.jsp, Then to: /ConcurrentLogin.jsp, then click on the login button, and it will redirect you to /home.jsp without any authentication.

An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload an arbitrary file via the file parameter in the HTTP POST body. A successful request returns the absolute, server-side filesystem path of the uploaded file.

An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.

A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.

SysAid 20.4.74 allows XSS via the KeepAlive.jsp stamp parameter without any authentication.

SysAid 20.3.64 b14 is affected by Blind and Stacker SQL injection via AssetManagementChart.jsp (GET computerID), AssetManagementChart.jsp (POST group1), AssetManagementList.jsp (GET computerID or group1), or AssetManagementSummary.jsp (GET group1).

SysAid 20.3.64 b14 is affected by Cross Site Scripting (XSS) via a /KeepAlive.jsp?stamp= URI.

SysAid Help Desk before 15.2 uses a hardcoded password of Password1 for the sa SQL Server Express user account, which allows remote authenticated users to bypass intended access restrictions by leveraging knowledge of this password.