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SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

SysAid - CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

In SysAid On-Premise before 23.3.34, there is an edge case in which an end user is able to delete a Knowledge Base article, aka bug 15102.

SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.

In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.

Sysaid - CWE-552: Files or Directories Accessible to External Parties -  Authenticated users may exfiltrate files from the server via an unspecified method.

Sysaid - CWE-434: Unrestricted Upload of File with Dangerous Type -  A malicious user with administrative privileges may be able to upload a dangerous filetype via an unspecified method.

SysAid Help Desk before 22.1.65 allows XSS via the Asset Dashboard, aka FR# 67262.

SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.

SysAid Help Desk before 22.1.65 allows XSS in the Password Services module, aka FR# 67241.

SysAid Help Desk before 22.1.65 allows XSS, aka FR# 66542 and 65579.

SysAid - Okta SSO integration - was found vulnerable to XML External Entity Injection vulnerability. Any SysAid environment that uses the Okta SSO integration might be vulnerable. An unauthenticated attacker could exploit the XXE vulnerability by sending a malformed POST request to the identity provider endpoint. An at

Sysaid – Sysaid Local File Inclusion (LFI) – An unauthenticated attacker can access to the system by accessing to "/lib/tinymce/examples/index.html" path. in the "Insert/Edit Embedded Media" window Choose Type : iFrame and File/URL : [here is the LFI] Solution: Update to 22.2.20 cloud version, or to 22.1.64 on premise

Sysaid – Sysaid 14.2.0 Reflected Cross-Site Scripting (XSS) - The parameter "helpPageName" used by the page "/help/treecontent.jsp" suffers from a Reflected Cross-Site Scripting vulnerability. For an attacker to exploit this Cross-Site Scripting vulnerability, it's necessary for the affected product to expose the Offli

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will rec

Sysaid – sysaid Open Redirect - An Attacker can change the redirect link at the parameter "redirectURL" from"GET" request from the url location: /CommunitySSORedirect.jsp?redirectURL=https://google.com. Unvalidated redirects and forwards are possible when a web application accepts untrusted input that could cause the w

Sysaid – Sysaid System Takeover - An attacker can bypass the authentication process by accessing to: /wmiwizard.jsp, Then to: /ConcurrentLogin.jsp, then click on the login button, and it will redirect you to /home.jsp without any authentication.